Using Midco Email

All business customers can establish and use email accounts with Midco. To set up email accounts for business, contact Customer Service or log in to My Account.

We provide SPAM and antivirus protection for email accounts your business has set up with your Midco email addresses. We recommend you implement your own SPAM and antivirus protection for services not hosted by Midco, to help protect your business from viruses, spyware and malware.

All business customers can establish and use email accounts with Midco. To set up email accounts for business, contact customer care or log in to My Account.

1. Log in to My Account.
2. Go to the Manage My Services section. On the right side, click Manage Email Accounts.
3. On the Manage Email Accounts page, review the email addresses currently associated with your account.
4. Click Add Email Account.
5. On the Add New Email Account page, enter your preferred Email ID. An Email ID can include letters, numbers, periods, underscores and dashes – but no special characters.
6. Enter the preferred Display Name, which is used for display purposes. Most users enter their first and last names as their display name.
7. In the New Password and Confirm Password fields, type the password.
   • Be sure to choose an alphanumeric password that’s between 8–24 characters long. A strong password should look like a random string of characters and numbers, and should not include personal information or dates unique to you.
8. Click Save. You have added a new email address to My Account.

NOTE: If the email ID you choose is already in use, you will be notified right away. Creating a new email takes 30–45 seconds. An indicator on the page will let you know it is processing. Please wait, and don’t hit refresh or navigate away from the page. Once your new address has been created, you can immediately log in to your email account.

Midco makes it easy to log in and check your email from anywhere with an internet connection.

1. Go to Mail.Midco.net.
2. Enter your email address and password, and click Log In.
3. Open, read, save or delete messages just as you would on your business computer.

NOTE: If you wish to save keep certain email messages outside of your inbox, be sure to save them to your business computer by clicking on the more icon, then download as .eml. You can also save these messages in a separate email program, such as Outlook or Mac Mail.

If you forgot your password, or want to change it for security purposes, it’s easy to do.

1. Log in to My Account.
2. Go to the Account and User Details section. On the right side, click Edit My User Profile.
3. On the User Profile page, click the drop down area for the My Password section.
4. In the New Password and Confirm Password fields, type your new password.
   • Be sure to choose an alphanumeric password that’s between 8–24 characters long. A strong password should look like a random string of characters, and should not include personal information or dates unique to you.
5. Click Save. Your new password is in place.

NOTE: For your privacy and security, know that Midco will NEVER ask you to send us your passwords by email or any other method. If you receive an email asking for your password, please report this to us immediately. It’s likely the email is fraudulent and could potentially compromise your personal data and computer security.

Visit our Tech Tips section for step-by-step instructions to set up your email. Use the following settings when setting up your email. 

Incoming: pop.midco.net

• If IMAP server (recommended option for all new setups), server port number = 993
• If POP server, server port number = 995

Outgoing server: smtpa.midco.net

• Port 587 or 465
  • Requires a secure connection option (SSL or TLS) to be selected/checked (depending on the device).
• Outgoing server settings require full username (email address) and password.
• Do NOT select Secure Password Authentication (SPA) or any password encryption options if presented. 
• Connection is secured using SSL/TLS so password does not require individual encryption and will cause issues if selected.