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Voicemail

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Voicemail

To access your voice messages:
  1. Go to the Phone menu, then select Voicemail at the top of the screen.
    • If voicemail has not been set up, directions will appear.
  2. Press the Play icon next to the message you’d like to hear.
  3. For additional options, select a Message.
    • Press the call icon to call the person who left the message.
    • Press the speaker icon to play the message through the phone speaker.
    • Press the SMS icon to send a message with the Default SMS application on your Mobile device.
    • Press the more icon to:
      • Add Contact: Create a contact for the person who left you the message.
      • Mark as Unread: Mark the message as unread, so that a notification will reappear.
      • Forward via Email: Send the message to another user.
      • Delete Message: Delete the message.
      • Cancel: Close the window.

 

See All Softphone Tutorials

Video tutorials are available for some of the most common features on the Softphone app. Check them all out in our tutorial playlist.

VIEW TUTORIALS