Voicemail
To access your voice messages
- From the Phone menu, select Voicemail at the top of the screen.
- If voicemail has not been set up, directions will appear.
- Press the Play icon next to the message you’d like to hear.
- For additional options, select a Message.
- Press the call icon to call the person who left the message.
- Press the speaker icon to play the message through the phone speaker.
- Press the SMS icon to send a message with the Default SMS application on your Mobile device.
- Press the more icon to:
- Add Contact: Create a contact for the person who left you the message.
- Mark as Unread: Mark the message as unread, so that a notification will reappear.
- Delete Message: Delete the message.
- Forward via Email: Send the message to another user.
- Cancel: Close the window.
See All Softphone Tutorials
Video tutorials are available for some of the most common features on the Softphone app. Check them all out in our tutorial playlist.