Employee Access Support

1. Navigate to the Settings page. 
2. Tap the > icon next to Employee Wi-Fi. 
3. Tap on the pencil icon and enter the new name. The name used must be different from the Secure and Guest zones. 

1. Navigate to the Settings page. 
2. Tap the > icon next to Employee Wi-Fi. 
3. Tap the ⋮ icon next to Wi-Fi password. 
4. Tap Edit. 
5. Update the password and tap Save. 

Any devices using the previous password will need to be updated with the new password. The Copy option lets you copy and paste the new password in an email for your employees. 

1. Navigate to the Employee zone. 
2. Tap on the + icon in the top right corner of the Employee zone detail screen. 
3. Select Add employee. 
4. Type in the person’s name. 
5. You can choose a profile image or tap on the camera icon to take a photo or access your phone’s photos. 
6. By default, Content access, Online Protection and Ad Blocking settings will be inherited from the network-wide settings, although you can choose custom settings for the person and their assigned devices. 
7. Under Assign devices, select the devices that belong to that person. 
8. Tap on Next and then choose that person's primary device. The connection status of the primary device indicates when the employee is at work. That’s why it’s important to choose a device they keep on their person. 

Once a device is assigned to an employee, it is automatically removed from the Unapproved devices list. 

There's no need to change the Employee Wi-Fi password if an employee leaves. Midco Business Wi-Fi Pro makes it easy to manage a former employee's access without having to make major changes to the network to keep it secure. 

1. Navigate to the Employee zone. 
2. Tap on the employee you want to remove. 
3. Tap on the ⋮ icon on the top-right of the employee detail page. 
4. Tap on Remove person. A prompt will remind you that all historical data consumption for that person will be deleted. 
5. Tap on I understand to confirm. 
6. Another prompt will give you the following choices: 
   • Remove and don't block: All previously assigned devices can still connect to the Employee zone, retain internet connectivity but will lose local access. 
   • Remove and block: All previously assigned devices will have both local and internet access blocked. 

Once a person is deleted any previously shared devices will no longer be accessible even if they still have access to the Employee Wi-Fi password. If that person returns, their profile will have to be created again. 

The Employees at work feature needs your employees to have a primary device assigned to them. If you have assigned a primary device to your employee, check for a duplicate of the device in the Employee zone. A duplicate of the device may be because the device is using a private address. 

To ensure the security of your Wi-Fi Pro network, it is recommended that you enable the Limited network access for new devices option. This setting prevents any new devices from connecting to other local devices until approved by an administrator.