Hosted VoIP
Today’s businesses can operate from virtually anywhere – the workplace, your storefront, a home office or from the road. Midco’s business voice over IP solution goes where you go, giving you one number and the freedom to answer your customer calls – anywhere and anytime.
Be your most efficient self at work with a hosted voice over internet protocol (VoIP) solution from a trusted partner, Midco. Choose from features such as eVOICE, extension dialing, auto-attendant and hunt groups – so your calls are directed where they need to go, and you never miss a conversation.
When you rely on our experts to take care of your Hosted VoIP needs, you can focus on what you do best – running your business.
Today’s businesses can operate from virtually anywhere – the workplace, your storefront, a home office or from the road. Midco’s business voice over IP solution goes where you go, giving you one number and the freedom to answer your customer calls – anywhere and anytime.
Be your most efficient self at work with a hosted voice over internet protocol (VoIP) solution from a trusted partner, Midco. Choose from features such as eVOICE, extension dialing, auto-attendant and hunt groups – so your calls are directed where they need to go, and you never miss a conversation.
When you rely on our experts to take care of your Hosted VoIP needs, you can focus on what you do best – running your business.
With hosted VoIP, you get a wide variety of helpful features, aimed at maximizing both reachability and productivity.
- Don’t have a receptionist, but want a warm welcome to your callers? Use the auto-attendant feature to transfer calls to the right staff.
- If you’d like simple dialing, just use the convenient four-digit calling or speed dial buttons.
- We offer a variety of features to route incoming calls, so customers can always reach the right person.
Anonymous Call Rejection: Block an unknown number that has caller ID disabled
Automatic Callback: Automatically redials the last outgoing call from a phone or portal
Call Completed Elsewhere: When a call is answered on a shared line, a missed call notification does not appear on other phones sharing that line.
Call Forwarding: Forwards incoming calls to a different number
Call Hold: Place current calls on hold
Call Logs: View missed, dialed, received and rejected calls
Call Notifications: See if you missed calls while you were away
Call Park: Put a call on hold so another user can pick it up from another extension
Call Pickup: Answer an incoming call at any phone within the same group
Call Recording: Records calls onto a USB drive placed into applicable phone
Call Trace: The ability to report the last incoming call as an offending call for action by law enforcement
Call Transfer: Put a caller on hold and then transfer the call
Call Waiting: While on a call, user is notified of an incoming call and is able to place the first call on hold while answering the second
Call Waiting with Caller ID: While on a call, a second incoming caller's number and/or name is displayed
Caller ID Blocking: Others’ caller ID displays your calls as "No Caller ID"
Caller Name and Caller ID: Users can choose to present personal calling names to their colleagues for internal calls, while still presenting their company name for external outgoing calls.
CommPortal: Allows subscribers to access and manage their individual services, enabling customization of call routing, access to contacts, missed calls, voicemail and more
Contacts: Add, view, and call contacts stored locally on the phone
Distinctive Ring: Ring type can differ for incoming calls from a specific number or origination point
Do Not Disturb: Send incoming calls directly to voicemail
Emergency Notifications: Set up emergency notifications to alert administrators when someone in the VoIP network has dialed 911 (in accordance with the FCC's Kari's Law)
Enhanced 911: Share detailed caller location information with 911 emergency services.2
Enhanced Monitored Extension: Refers to lights on the phone indicating which extensions are in use
Extension Dialing / 4 digit dialing: Dial a four-digit code instead of a full number to reach someone in a business group
Favorites: Set contacts as favorites for quick access
Find Me Follow Me: Configure additional phone numbers that will ring simultaneously or in succession
Group Paging: Use speakerphone to page a person or group
Hunt Group: Allow incoming calls to ring in a predetermined sequence on multiple phone lines
Hunt Group User Removal/Addition: The ability for a user to add or remove their specific phone from a Multi-Line Hunt Group (MLHG)
Intercom Dialing: Enables a user to make a call to another line that will auto-answer via speakerphone
Last Number Redial: Select the number you wish to redial from recent calls
Long-Distance Restriction: Disallows long-distance calls from a user's line
Message Waiting Indicator: Provides audible and visual indications when there are voicemail messages
On Hold Music/Messaging: Callers will hear generic music while on hold or have the ability to add customized wave files
Online Call Manager: A call handling service that enables individual users to configure rule-sets for incoming calls
Online Contact Directory: Store contact information in the CommPortal
Outgoing Call Blocking: Prevents outgoing calls to specific types of numbers from a particular line
Remote Call Forwarding: Allows the user to change call forwarding settings from any phone
Ring Group (MLHG): Allow incoming calls to ring simultaneously on multiple phone lines
Selective Call Acceptance: Accepts calls from specified numbers when Do Not Disturb is enabled
Selective Call Rejection: Rejects calls from specified numbers
Speed Dial: Allows users to dial a preprogrammed number automatically, by pressing a specified line key
Speed Dialing: Codes Use short codes to dial common external numbers, instead of dialing the full number
Three-Way Calling Ringback: User receives an immediate ringback if disconnected while placing a three-way call
Three-Way Calling: Add a third person to a call
Unverifiable Pin Codes: Customer-managed PINs to allow long-distance calls, and to associate calls with specific client accounts
Video Calls: Utilize video when making calls (with appropriate equipment)
Voicemail (with eVoice): Receive voice messages via phone, portal and email
Inbound Toll-Free Option: Assign your toll-free number to one of your business phone numbers
Auto-Attendant - Easy: Automatically transfer callers to an extension without an operator or receptionist needing to intervene via a single level automated answering and transfer system.
Auto-Attendant - Premium: Automatically transfer callers to an extension without an operator or receptionist needing to intervene via a multi-level automated answering and transfer system.
911 Access During Power Outage: Users can contact 911 during a power outage
Incoming Fax to Email: Incoming faxes are forwarded to a designated email account
Overhead Paging: Use a desk phone to page through existing overhead speakers
Softphone: Access your business phone number directly on your PC, mobile phone and tablet for incoming and outgoing calls
With hosted VoIP, you get a wide variety of helpful features, aimed at maximizing both reachability and productivity.
- Don’t have a receptionist, but want a warm welcome to your callers? Use the auto-attendant feature to transfer calls to the right staff.
- If you’d like simple dialing, just use the convenient four-digit calling or speed dial buttons.
- We offer a variety of features to route incoming calls, so customers can always reach the right person.
Anonymous Call Rejection: Block an unknown number that has caller ID disabled
Automatic Callback: Automatically redials the last outgoing call from a phone or portal
Call Completed Elsewhere: When a call is answered on a shared line, a missed call notification does not appear on other phones sharing that line.
Call Forwarding: Forwards incoming calls to a different number
Call Hold: Place current calls on hold
Call Logs: View missed, dialed, received and rejected calls
Call Notifications: See if you missed calls while you were away
Call Park: Put a call on hold so another user can pick it up from another extension
Call Pickup: Answer an incoming call at any phone within the same group
Call Recording: Records calls onto a USB drive placed into applicable phone
Call Trace: The ability to report the last incoming call as an offending call for action by law enforcement
Call Transfer: Put a caller on hold and then transfer the call
Call Waiting: While on a call, user is notified of an incoming call and is able to place the first call on hold while answering the second
Call Waiting with Caller ID: While on a call, a second incoming caller's number and/or name is displayed
Caller ID Blocking: Others’ caller ID displays your calls as "No Caller ID"
Caller Name and Caller ID: Users can choose to present personal calling names to their colleagues for internal calls, while still presenting their company name for external outgoing calls.
CommPortal: Allows subscribers to access and manage their individual services, enabling customization of call routing, access to contacts, missed calls, voicemail and more
Contacts: Add, view, and call contacts stored locally on the phone
Distinctive Ring: Ring type can differ for incoming calls from a specific number or origination point
Do Not Disturb: Send incoming calls directly to voicemail
Emergency Notifications: Set up emergency notifications to alert administrators when someone in the VoIP network has dialed 911 (in accordance with the FCC's Kari's Law)
Enhanced 911: Share detailed caller location information with 911 emergency services.2
Enhanced Monitored Extension: Refers to lights on the phone indicating which extensions are in use
Extension Dialing / 4 digit dialing: Dial a four-digit code instead of a full number to reach someone in a business group
Favorites: Set contacts as favorites for quick access
Find Me Follow Me: Configure additional phone numbers that will ring simultaneously or in succession
Group Paging: Use speakerphone to page a person or group
Hunt Group: Allow incoming calls to ring in a predetermined sequence on multiple phone lines
Hunt Group User Removal/Addition: The ability for a user to add or remove their specific phone from a Multi-Line Hunt Group (MLHG)
Intercom Dialing: Enables a user to make a call to another line that will auto-answer via speakerphone
Last Number Redial: Select the number you wish to redial from recent calls
Long-Distance Restriction: Disallows long-distance calls from a user's line
Message Waiting Indicator: Provides audible and visual indications when there are voicemail messages
On Hold Music/Messaging: Callers will hear generic music while on hold or have the ability to add customized wave files
Online Call Manager: A call handling service that enables individual users to configure rule-sets for incoming calls
Online Contact Directory: Store contact information in the CommPortal
Outgoing Call Blocking: Prevents outgoing calls to specific types of numbers from a particular line
Remote Call Forwarding: Allows the user to change call forwarding settings from any phone
Ring Group (MLHG): Allow incoming calls to ring simultaneously on multiple phone lines
Selective Call Acceptance: Accepts calls from specified numbers when Do Not Disturb is enabled
Selective Call Rejection: Rejects calls from specified numbers
Speed Dial: Allows users to dial a preprogrammed number automatically, by pressing a specified line key
Speed Dialing: Codes Use short codes to dial common external numbers, instead of dialing the full number
Three-Way Calling Ringback: User receives an immediate ringback if disconnected while placing a three-way call
Three-Way Calling: Add a third person to a call
Unverifiable Pin Codes: Customer-managed PINs to allow long-distance calls, and to associate calls with specific client accounts
Video Calls: Utilize video when making calls (with appropriate equipment)
Voicemail (with eVoice): Receive voice messages via phone, portal and email
Inbound Toll-Free Option: Assign your toll-free number to one of your business phone numbers
Auto-Attendant - Easy: Automatically transfer callers to an extension without an operator or receptionist needing to intervene via a single level automated answering and transfer system.
Auto-Attendant - Premium: Automatically transfer callers to an extension without an operator or receptionist needing to intervene via a multi-level automated answering and transfer system.
911 Access During Power Outage: Users can contact 911 during a power outage
Incoming Fax to Email: Incoming faxes are forwarded to a designated email account
Overhead Paging: Use a desk phone to page through existing overhead speakers
Softphone: Access your business phone number directly on your PC, mobile phone and tablet for incoming and outgoing calls
The Benefits of Hosted VoIP
We deliver our hosted VoIP on the Midco fiber network, the region’s only wholly owned, operated and engineered fiber-optic network.
- Enjoy a wide range of features and functionality that enable business VoIP access via desktop phone equipment, laptops and mobile devices.
- Appreciate lower up-front and infrastructure costs – compared to a standard private branch exchange (PBX).
- Personalize settings and functionality with our intuitive, easy-to-use CommPortal, an online tool for managing your calls, voicemail and more.
- Much more than a dial tone, hosted VoIP is a complete solution that includes the necessary hardware, training and ongoing support at no additional cost.1
The Benefits of Hosted VoIP
We deliver our hosted VoIP on the Midco fiber network, the region’s only wholly owned, operated and engineered fiber-optic network.
- Enjoy a wide range of features and functionality that enable business VoIP access via desktop phone equipment, laptops and mobile devices.
- Appreciate lower up-front and infrastructure costs – compared to a standard private branch exchange (PBX).
- Personalize settings and functionality with our intuitive, easy-to-use CommPortal, an online tool for managing your calls, voicemail and more.
- Much more than a dial tone, hosted VoIP is a complete solution that includes the necessary hardware, training and ongoing support at no additional cost.1
Private, Reliable Connection
Hosted VoIP from Midco is a sophisticated business calling solution that operates as a cloud service – or VoIP.
You’ll experience advanced performance, security and reliability because your calls are relying on Midco’s privately owned network, keeping your connection private and secure.
Comprehensive and Cost-Effective
Our consultants will ensure that the solution meets expectations within your budget.
Our technical experts conduct an in-depth site survey prior to installation. We'll do a full configuration analysis – and provide training on how to use your equipment and calling features.
On-the-Go Connectivity
You’ll enjoy one number for all of your devices – so you can take and make calls from your business line.
When you add the Softphone feature, you and your team can conduct business where it’s most convenient – all with an app on your mobile device, tablet or computer.
Private, Reliable Connection
Hosted VoIP from Midco is a sophisticated business calling solution that operates as a cloud service – or VoIP.
You’ll experience advanced performance, security and reliability because your calls are relying on Midco’s privately owned network, keeping your connection private and secure.
Comprehensive and Cost-Effective
Our consultants will ensure that the solution meets expectations within your budget.
Our technical experts conduct an in-depth site survey prior to installation. We'll do a full configuration analysis – and provide training on how to use your equipment and calling features.
On-the-Go Connectivity
You’ll enjoy one number for all of your devices – so you can take and make calls from your business line.
When you add the Softphone feature, you and your team can conduct business where it’s most convenient – all with an app on your mobile device, tablet or computer.
Midco Softphone Services
Empower off-site or remote staff to take calls through an app on their computer and/or mobile device.
Midco CommPortal
Manage call and message settings in an online portal individualized per user – all included in your service.
Midco Softphone Services
Empower off-site or remote staff to take calls through an app on their computer and/or mobile device.
Midco CommPortal
Manage call and message settings in an online portal individualized per user – all included in your service.
"I just think it's important that the phone service we have is not only reliable, but it's also flexible for an organization to make changes in the operations. It really has been necessary for us."
- Jamie Seiner, Pierre Area Chamber of Commerce
FULL CASE STUDY MORE INSIGHTS
"I just think it's important that the phone service we have is not only reliable, but it's also flexible for an organization to make changes in the operations. It really has been necessary for us."
- Jamie Seiner, Pierre Area Chamber of Commerce
FULL CASE STUDY MORE INSIGHTS
Answer with Midco Hosted VoIP
Create a virtual office for you and your team. Learn how having a hosted voice over IP solution can streamline communications at your business.
1 Computers, tablets and mobile equipment that can be used for the Softphone feature are not included in the Midco service price.
2 Enhanced 911 services available to qualifying customers only. Qualifying customers are responsible for uploading location information to enable E911 services.
Answer with Midco Hosted VoIP
Create a virtual office for you and your team. Learn how having a hosted voice over IP solution can streamline communications at your business.
1 Computers, tablets and mobile equipment that can be used for the Softphone feature are not included in the Midco service price.
2 Enhanced 911 services available to qualifying customers only. Qualifying customers are responsible for uploading location information to enable E911 services.
