It happens at the worst times – movies buffering just as the bad guy shows up, downloads stuck motionless when you're on a deadline. Yikes! We're bringing you faster-than-ever internet connections with Midco Xstream®, but did you know that you can help optimize your connection?
Let's get streaming with these quick tips.
Be aware of in-home interference from wireless devices (Wi-Fi enabled scales, Bluetooth speakers, etc.), metal objects and microwave ovens, and concrete or brick walls.1
Your neighbors' wireless network may be interfering with yours, especially if you live in an apartment. Reboot your wireless modem or router to try and pick up a different channel. (See Modem Troubleshooting.)
Reboot: disconnect and reconnect power to your modem, router or any additional devices connected to your Wi-Fi, waiting a few second between disconnecting and reconnecting each device.
All Midco equipment is set on the "auto channel" at time of installation. During a reboot, this enables the modem to eliminate channels with the most wireless interference and set it to the best available channel at that time.
1 Older devices on your network connection can create a "traffic jam" causing all other devices to run at the same slower speed. Some devices just cannot obtain the faster wireless speeds, so know your devices' limitations.