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Network Operations Center | Midco Business

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Network Operations Center

Maintaining network operations. So you can sleep at night. 

Whether you’re a small business with a single storefront or office – or a larger enterprise with many locations across a region – you must increasingly operate in an “always-on” climate. When you partner with Midco® for your connectivity, you get the added assurance that our Network Operations Center (NOC) is here 24/7, monitoring the Midco Network to support you.

Team of Network Experts

Imagine having an entire team of experts constantly working to keep your network connection strong. Our NOC monitors every mile of our network, and we’re prepared for multiple scenarios – including emergencies – so we can immediately dispatch our network specialists should an area need attention.

Superior Support

We have experts monitoring and servicing the Midco network around the clock. Our staff undergoes advanced training about services delivered across networks – including from the Society of Cable Telecommunication Engineers (SCTE) and National Cable Television Institute (NCTI). Our team’s certifications include SCTE and Cisco Certified Network Associate (CCNA).

Network Redundancy

Sometimes, events occur that are beyond anyone’s control. Our network is highly redundant, so we can minimize the impact of a centralized outage (or disaster) from affecting a larger area. If a situation affects your area, rest assured that we have an emergency response team that will work to restore service as soon as possible.

NOC-to-NOC Communication

If you use Midco as a connection between national, regional or local carrier networks, we’ll work directly with those providers’ Network Operations Centers to manage your service. You won’t be caught in the middle when you don’t want to be.

Superior Support

We have experts monitoring and servicing the Midco network around the clock. Our staff undergoes advanced training about services delivered across networks – including from the Society of Cable Telecommunication Engineers (SCTE) and National Cable Television Institute (NCTI). Our team’s certifications include SCTE and Cisco Certified Network Associate (CCNA).

Network Redundancy

Sometimes, events occur that are beyond anyone’s control. Our network is highly redundant, so we can minimize the impact of a centralized outage (or disaster) from affecting a larger area. If a situation affects your area, rest assured that we have an emergency response team that will work to restore service as soon as possible.

NOC-to-NOC Communication

If you use Midco as a connection between national, regional or local carrier networks, we’ll work directly with those providers’ Network Operations Centers to manage your service. You won’t be caught in the middle when you don’t want to be.

An Inside Look: Midco’s Network Operations Center

Ever wondered who’s making sure your internet just works? Take an inside look at how Midco’s Network Operations team monitors and optimizes our internet and networking services.

Read More

An Inside Look: Midco’s Network Operations Center

Ever wondered who’s making sure your internet just works? Take an inside look at how Midco’s Network Operations team monitors and optimizes our internet and networking services.

Read More

Put Our Team to Work for You

Ready to work with a reliable provider? We’re happy to help you find the solution you need.

Request a Call    Find a Consultant

Put Our Team to Work for You

Ready to work with a reliable provider? We’re happy to help you find the solution you need.

Request a Call    Find a Consultant